Terms & Conditions

• • Service: The In A Nutshell platform, including all its features, tools, and functionalities
• • User: Any individual or entity using our Service
• • Content: Any information, data, text, or materials submitted to or through the Service
• • Video Processing: The analysis and summarization of YouTube video content using AI
• • AI Tools: Our artificial intelligence-powered video analysis and chat tools

In A Nutshell provides AI-powered tools for:

• • YouTube video analysis and summarization
• • Interactive conversations about video content
• • Content extraction and insights from video transcripts
• • Multi-language support for video processing

While we strive to maintain high service quality, we cannot guarantee the accuracy of video transcripts or AI-generated summaries, as these depend on the quality of source material and third-party services.

Our service operates on a fair use policy. Access to features means:

• • You receive access to the service for as long as it continues to operate
• • Your use should be reasonable and for personal or single business use
• • We reserve the right to limit or suspend access if usage patterns indicate abuse or usage that could compromise service stability
• • Technical support is provided on a best-effort basis through our contact form

• • Our Service utilizes various AI tools and models, including third-party AI services
• • AI outputs are generated using models beyond our direct control
• • We do not guarantee the accuracy, completeness, or reliability of AI-generated content or summaries
• • We are not liable for any decisions or actions taken based on AI-generated information
• • Users should exercise their own judgment and verify AI-generated information
• • AI tools are provided for informational and educational purposes only

Your video queries and conversations remain your property. We use your information solely to provide our services and improve user experience, as detailed in our Privacy Policy.

Data Processing Notice: Our AI tools process your inputs to provide video analysis and summaries. This processing is necessary for service provision and occurs primarily within the EU, with some processing potentially occurring in other jurisdictions with adequate data protection measures.

As a user of our Service, you agree to:

• • Provide accurate and up-to-date information
• • Maintain the security of your account credentials
• • Use the Service in compliance with applicable laws and regulations
• • Not engage in any activity that could harm, disable, or impair our Service
• • Not attempt to gain unauthorized access to any part of the Service
• • Not use the Service for any illegal or unauthorized purpose
• • Not infringe upon intellectual property rights

The Service, including its original content, features, and functionality, is owned by Diletta Luna OÜ and is protected by international copyright, trademark, and other intellectual property laws. Users retain ownership of their submitted content but grant us a worldwide, non-exclusive license to use, store, and process this content for service provision purposes.

• • Payment processing is handled securely through Stripe. By making a payment, you agree to Stripe's terms of service
• • Payments are processed in advance for the selected subscription period
• • All prices are in EUR and exclude VAT, which will be added at checkout based on your location
• • We offer a 7-day money-back guarantee with refund requests submitted through our contact form within 7 days of purchase
• • After the 7-day period, refunds will only be considered if the Service is continuously unusable for an extended period due to technical issues
• • All refund requests will be evaluated at our sole discretion

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the GDPR and Estonian Personal Data Protection Act. By using our Service, you consent to our data practices as described in the Privacy Policy.

• • We act as a data controller for your account information and as a data processor for content you submit
• • We retain your data only as long as necessary to provide our services or as required by law
• • You have the right to request data export, correction, or deletion via our contact form
• • We implement appropriate technical and organizational measures to protect your data

To the maximum extent permitted by law: We provide the Service "as is" without any warranties, express or implied. We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our liability for any direct damages is limited to the amount paid by you for the Service in the 12 months preceding the claim.

Specifically regarding AI tools and video processing:

• • We are not liable for any consequences resulting from AI-generated summaries or analysis
• • We do not guarantee the accuracy of video transcripts or AI-generated content
• • We are not responsible for the quality or availability of YouTube videos or their transcripts
• • We make no warranties about the completeness or reliability of video analysis

Your video queries and conversations remain your exclusive property. While we analyze this information to provide our services, we explicitly disclaim any interest in appropriating your content beyond the scope of our service provision.

Service Availability: While we strive for high availability, we do not guarantee uninterrupted access to the Service. Occasional maintenance or technical issues may cause temporary service interruptions.

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Continued use of the Service after such modifications constitutes acceptance of the updated Terms.

These Terms are governed by Estonian law. Any disputes shall be resolved in the courts of Tallinn, Estonia, unless mandatory consumer protection laws require otherwise.

For any questions about these Terms, please contact us:

• • Diletta Luna OÜ
• • Sepapaja 6
• • 15551 Tallinn
• • Estonia
• • Use our contact form for all inquiries

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired. Any invalid, illegal, or unenforceable provision shall be deemed to be modified to the extent necessary to render it valid, legal, and enforceable while preserving its intent, or if such modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

We may terminate or suspend your access immediately, without prior notice, if:

• • You breach these Terms
• • Your usage threatens our Service's stability or other users
• • We are required to do so by law
• • We decide to discontinue the Service (with reasonable notice)

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service.